Privacy Policy
Effective Date: 26 December 2025
X Video Call & X Chat is a free Android application provided “as is”. This Privacy Policy explains how we handle information when you use our Service. By using the app, you agree to the collection and use of information as described in this policy.
This Privacy Policy should be read together with our Terms of Service given inside service.
1. Overview
- X Video Call & X Chat is a live video call application intended only for users aged 18 years or older.
- We are committed to protecting user privacy while ensuring platform safety, abuse prevention, and legal compliance.
- We do not sell personal data to third parties.
2. Information Collection & Use
2.1 User-Provided Information
We do not require users to create accounts or submit personal details such as name, email, or phone number.
However, users may voluntarily provide information when:
- Reporting another user
- Contacting support
- Submitting feedback or complaints
This information is used only to resolve issues, enforce rules, and maintain safety.
2.2 Automatically Collected Information
To operate and improve the Service, certain information may be collected automatically, including:
- Device IP address
- Device model and operating system version
- App configuration and usage statistics
- Date and time of app usage
- Crash logs and diagnostic data
This data is used for:
- App stability and debugging
- Fraud prevention
- Abuse detection
- Legal compliance
3. Live Video, Moderation & Safety Data
As a live video platform, X Video Call & X Chat may temporarily process:
- Live video and audio streams
- User reports, screenshots, or recordings submitted through the app
These are used strictly for:
- Enforcing community rules
- Preventing harassment, abuse, and illegal activities
- Investigating violations
- Complying with legal obligations
We do not record or store live video calls by default.
Content is reviewed only when reported or required for safety enforcement.
4. Child Safety & CSAE Policy
X Video Call & X Chat has a strict zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE).
- The app is strictly 18+
- We do not knowingly collect data from anyone under 18
- Any suspected underage user is immediately and permanently banned
- Immediate account termination
- Preservation of evidence
- Reporting to appropriate law enforcement or child protection authorities, as required by law
If you believe a child is using the app, please contact us immediately.
5. Third-Party Services
The app uses third-party services that may collect information used to identify you.
These include:
- Google AdMob (advertising)
- Facebook SDK (analytics / advertising, if enabled)
Each third-party provider operates under its own Privacy Policy. We recommend reviewing them directly.
6. Log Data
In case of app errors or crashes, we collect Log Data through third-party tools. This may include:
- IP address
- Device name
- OS version
- App state at time of error
- Usage timestamps
This data is used solely for technical diagnostics and performance improvement.
7. Cookies
X Video Call & X Chat does not use cookies directly.
However, third-party services integrated into the app may use cookies or similar technologies for analytics or advertising. You can choose to accept or refuse cookies through your device settings.
8. Service Providers
We may employ third-party companies to:
- Operate the Service
- Provide analytics or ads
- Assist with moderation and abuse prevention
These providers have access only to information necessary to perform their tasks and are contractually obligated not to misuse it.
9. Data Security
We use commercially reasonable measures to protect data. However:
- No method of electronic transmission or storage is 100% secure
- We cannot guarantee absolute security
10. Data Retention
- Safety and moderation data is retained only as long as necessary
- Data related to abuse, fraud, or legal issues may be retained longer to comply with laws
- Non-essential diagnostic data is periodically deleted
11. Links to External Sites
The Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.
12. Children’s Privacy
- This Service is not intended for children under 18
- We do not knowingly collect data from minors
- Any underage account will be immediately removed
Parents or guardians who believe their child is using the app should contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and are effective immediately upon publication.
14. Contact Us
If you have questions, concerns, or safety reports, contact us at: contact.hankmatelabs@yahoo.com